Sherin
Dear Pinky,
I wish to congratulate you and your team at Aptech for the services provided. Aptech has been able to provide prompt services. You as our case officer has done well so far.
You have reminded me in a timely manner in the procurement of the required documents and certificates. You have gone through them meticulously and gotten back on corrective action.
Also in the event when you were not available at your desk, and I wanted you to call me back, you have done so promptly which is appreciated. I wish to let you know, that you have done so well and am glad you are our case officer.
I hope that your organization will provide you the opportunity to grow and serve more customers. You have been a service friendly person.
Thank you for the services so far, and we hope that you will provide us the same level of support and service moving forward.
All the very best!!